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How can we help you?

Find the answers to your questions on our help pages...


  1. What are my delivery options?
  2. How long does delivery take?
  3. How does next day delivery work?
  4. Why is my order late?
  5. How do I check my order or delivery status?
  6. How long after receiving my confirmation email will I be able to track my order?
  7. What should I do if I receive the wrong product?
  8. What do I do if an item is missing from my order?
  9. What areas include additional delivery charges?
  10. How will I know if my order has been dispatched?
  11. What happens if I am not at home when the package is not delivered?
  12. Can I have my order delivered to a different address?
  13. Can I collect my order?
  14. What are our office / warehouse opening hours?