What do I do if an item is missing from my order?
If an item is missing from your order it could be that your goods are coming from different locations and will arrive to you at different time. If the second part of your order has not arrived after 48 hours of receiving the first, please contact one of our customer service representatives on 01494 769 222 or email sales@physicalcompany.co.uk. Our representative will be able to locate your missing item and have it or a replacement item sent out to you asap.