Why can't I find my order in my order history?
Your order history is maintained for the lifetime of your account. If you are unable to see any previous orders it could be for a series of reasons. Some of those reasons have been highlighted below: - If you use multiple accounts, order histories may be distributed. - Unforeseen circumstances or technical faults may result in your order not being viewable at this time. - You ordered as a guest. For more information on your order history, please contact one of our customer representatives on 01494 769 222 or email sales@physicalcompany.co.uk.
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