Frequently asked questions
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Price Match Promise
Price Match Promise is if you find a Physical product cheaper with another retailer, we will match the price.
We offer Price Match Promise on all Physical branded products, other products may vary - please contact our Customer Service Team on 01494 769222 or email sales@physicalcompany.co.uk to find out more.
Yes, our Price Match Promise does include delivery.
No. For the Price Match Promise to apply you need to find the product cheaper before you make the purchase.
Please take a screen shot or photo of the retailer and offer you have found. Please the contact our Customer Service department on sales@physicalcompany.co.uk or 01494 769222 who will investigate this for you.
Price Match Promise can only be ordered via our Customer Service Department, we cannot authorize them online. Once you have provided the information and we have confirmed we can offer price match promise we will contact you to place the order.