Customer Service Assistant

Posted on: 07/04/2017 In Category N/A Customer Service Assistant

Customer Service Representative

Hours – Monday to Friday 09:00 to 17:30

Location – The Works, Wycombe Road, Stokenchurch, HP14 3RR

Reporting to –Customer Service Supervisor

Salary - £16,000 > £18,000 depending on experience

About Physical Company

We are a fast growing, ambitious, friendly company who have been trading for 27 years and have an enviable reputation in the industry.

We manufacture and sell fitness equipment and solutions to the UK’s Commercial Fitness & Wholesale markets.

About the job

You will be working with a small team of staff to deal with the day to day customer sales calls and queries.

Duties:

-          Process customer orders (via web, email & phone)

-          Answering the phone & dealing with customer queries.

-          Filing paperwork

-          Emailing quotations

-          Gathering sales leads and converting them to new customers

-          Serving “walk in” customers

Required Qualifications:

-          Excellent spoken English

-          Excellent telephone manner

-          English & Maths A-C GCSE or equivalent

-          Good typing skills

Desirable Skills:

-          Previous telesales experience

-          Previous Customer Service experience

-          Knowledge of MS Word & Outlook (2010)

Benefits

-          Free gym access

-          Company pension

-          Free parking on site

-          Company bouns scheme

Please send CVs to hr@physicalcompany.co.uk